Can family members attend palliative care appointments?

Yes, and we strongly encourage it. Having family members present helps everyone understand the medical situation, ask questions, and stay aligned on care decisions. Dr. Reve welcomes family participation at every visit.

What kind of support do you offer caregivers in Naples?

We provide practical caregiver coaching on medication management, symptom monitoring, and daily care tasks. We also screen for caregiver burnout and connect families with respite care, support groups, and counseling resources in Collier County.

How do you help families make difficult medical decisions?

Dr. Reve facilitates structured family meetings where she explains the medical situation in plain language, outlines realistic options, and helps families weigh the benefits and risks of each choice. We never pressure families. We provide clarity so they can decide with confidence.

Are there local support resources for families dealing with serious illness in Collier County?

Yes. We connect families with support groups, meal delivery services, transportation assistance, home health agencies, and other community resources available in Naples, Collier County, and Southwest Florida. We maintain an updated list of trusted local providers.

Can you help if my loved one is in the hospital and we don't know what to do next?

Yes. We can help navigate hospital discharges, coordinate with hospital social workers, and create a plan for what happens after your loved one comes home. We serve as your medical advocate during transitions between hospital and home.

Does insurance cover family meetings and caregiver support?

Coverage for family meetings depends on the service, medical necessity, and the patient's specific plan. We verify available benefits before scheduling and explain expected costs. DPC members should review the current membership agreement to confirm whether a family consultation is included.

Patient & Family Support | Caregiver Help

Support for everyone involved

Caring for the patient means caring for the whole family.

Serious illness affects everyone around the patient. We provide structured support for caregivers, family members, and loved ones navigating this difficult journey together.

6

types of support for patients & families

01

Caregiver Guidance

Practical coaching for family caregivers on medication management, symptom monitoring, daily care tasks, and how to take care of yourself while caring for someone else.

02

Family Meetings

Structured family conversations with Dr. Reve to discuss the patient's condition, treatment options, and next steps. Everyone leaves on the same page.

03

What to Expect Conversations

Honest, compassionate conversations about disease progression, treatment realities, and what changes to anticipate. Clarity reduces fear and helps families prepare.

04

Emotional and Stress Support

Screening for caregiver burnout, anxiety, and depression. We connect families with counseling resources and provide strategies for managing emotional exhaustion.

05

Community Resources

Connections to support groups, respite care, meal delivery, transportation assistance, and other services available in Collier County and Southwest Florida.

06

Medical Advocacy

We help families communicate with hospitals, insurance companies, and other providers. When navigating the healthcare system feels overwhelming, we speak on your behalf.

Your visit, step by step

How family support works at Faithful Care.

We involve your family from the very first visit. Here is what a typical support process looks like.

1

Reach out to us

5 min

The patient, a family member, or a referring doctor can contact us. Let us know your situation and we will schedule a time for everyone to meet.

2

Needs assessment for patient and family

30-40 min

Dr. Reve meets with the patient and family together to understand the diagnosis, current challenges, emotional concerns, and what kind of support is needed most.

3

Support plan for everyone

15-20 min

We create a plan that addresses the patient's symptoms and the family's needs: caregiver coaching, emotional support referrals, and practical resources.

4

Family care meeting

20-30 min

A structured meeting where Dr. Reve explains the medical situation, answers every question, and helps the family align on decisions and next steps.

5

Ongoing check-ins

Every 2-4 weeks

We schedule regular follow-ups to see how the patient and the family are doing. Needs change over time, and we adjust our support to match.

Schedule a family consultation

Dr. Addys Reve, MD - Founder of Faithful Care Medical Services and physician providing primary and palliative care in Naples, Florida

Meet your doctor

Medical care with the time to listen.

I founded Faithful Care because I believe every patient deserves more than a rushed appointment and a prescription. When you walk through our door, you'll find a doctor who knows your name, understands your history, and takes the time to explain everything clearly. I bring hospital-grade clinical precision with the warmth of the family doctor you remember growing up with. Your health, and your peace of mind, are personal to me.

Meet Dr. Addys Reve

Insurance & Membership

Humana, Aetna, Cigna, Medicare and Medicaid.
No insurance? No problem.

What is Direct Primary Care?

Membership Primary Care with Priority Scheduling.

This membership is a model where you pay one monthly fee directly to the practice for the covered primary care services listed in your agreement. Members can request priority appointments and contact the care team between visits.

DPC is not health insurance and does not replace coverage for hospital care, specialists, or emergencies. Ask us for current pricing and inclusions, and consult a qualified tax adviser about HSA eligibility.

Membership-based primary care

Visits Included

Covered primary care visits are included in the membership rather than billed with a copay each time. Scheduling remains based on availability and clinical need.

Covered visits included

Follow-up care without per-visit copays

Preventive and sick care options

Faster access when availability allows

Priority Scheduling

Members receive priority scheduling for time-sensitive primary care concerns, including same-day or next-day options when appointments are available.

Priority appointment requests

Same-day options when available

Clear guidance for urgent concerns

Channels defined by your agreement

Direct Communication

The current membership agreement explains which communication channels are available between visits and when an in-person assessment is needed.

Practice-defined communication channels

Video visits when appropriate

Guidance on in-person care

Written terms before enrollment

Transparent Pricing

Pay a monthly membership fee for the primary care services listed in your membership agreement. We explain current pricing, included care, and exclusions before enrollment.

Monthly membership fee

Written inclusions and exclusions

Ask us about current HSA rules

Time for a thorough conversation

Longer Appointments

Appointments are designed to give your doctor time to listen, examine you, answer questions, and explain the next steps without promising a fixed visit length.

Unhurried conversations

Thorough examinations

Time to discuss your care plan

Ask about available options

Medication Support

When in-office dispensing is available and appropriate, we explain the medication and price before you decide. Availability and savings vary by prescription.

Options explained before dispensing

Availability varies by medication

Retail alternatives remain available

Testimonials

What our patients are saying

Some data about our patients

98%

of patients recommend us to family

4.9

star average rating on Google

30+

minutes average per appointment

Dr. Reve with a smiling senior patient at Faithful Care Medical Services

"Brought my mom in for her yearly Medicare wellness check. She's 81 and has been nervous about doctors since my dad passed. Dr. Reve was incredibly patient with her, spoke slowly, made sure she understood everything. They checked her balance, asked about falls, reviewed all seven of her medications. My mom actually said she wants to go back, which is a first. That says a lot."

M

Marbelis Tomás

Google review · 5 stars

"I absolutely love this practice. I am originally from Cuba and cuban doctors in general are top notch! Dr. Reve gave me her full attention, the on-site labs made my visit so much smoother, and the office ambiance made me feel right at home."

R

Rosario Abreu

Local Guide · 5 stars

"Switched to Faithful Care after my old doctor's office stopped taking my insurance. Honestly should have moved years ago. Called Tuesday morning about a sinus thing that wouldn't go away and they got me in by 2pm the same day. Dr. Reve actually sat down, asked about my work and my family, didn't just hand me a prescription and rush out. The front desk being bilingual made things so much easier for my husband too. Worth the drive from East Naples."

Y

Yanet García

Google review · 5 stars

Google Business Profile

Questions families ask about patient and caregiver support.

Your family needs support too

Let us help your whole family through this.

Serious illness is a family experience. Faithful Care provides guidance, resources, and compassionate support for patients and everyone who loves them.

Schedule a Family Meeting Call Now (239) 423-0205

Support for Patients & Families